Privacy Policy

Home Cost Scout is a service owned and operated by Heath Family Enterprises LLC. Home Cost Scout is the public-facing brand, and Heath Family Enterprises LLC is the legal operating entity responsible for this service. References to “Home Cost Scout,” “we,” “us,” or “our” in this policy mean Heath Family Enterprises LLC operating the Home Cost Scout service.

We may collect the information you submit when requesting an estimate, a contractor match, or support.

• Name, phone number, and email address.
• ZIP code, city, and service request details.
• Form submissions, estimate answers, project notes, and communication preferences.
• Consent records, including whether consent was given, the consent time, and the language version accepted.
• IP address when available, device information, pages viewed, referral source, and analytics data.

We use information to prepare cost estimates, match homeowners with contractor partners, route and deliver lead details, respond to contact requests, operate the website, prevent spam, measure performance, and improve our services.

When you submit a lead form, we may share your name, phone number, email address, location, service selected, estimate range, project details, and communication preferences with selected contractor partners that may contact you about your project request.

We may also share information with service providers that help operate the website, process payments, send emails, provide analytics, verify CAPTCHA, and secure the platform. We do not sell homeowner contact details as a general marketing list.

We keep lead, contact, consent, routing, and audit records for as long as reasonably needed to operate the marketplace, maintain business records, resolve disputes, comply with legal obligations, and improve fraud prevention. We may retain aggregated or de-identified analytics data for longer.

You may request access, correction, deletion, or communication preference changes by contacting us. Some records may be retained where needed for security, legal compliance, accounting, dispute resolution, or audit history.

Lead forms let you request no emails, no text messages, or no phone calls. Those preferences are stored with your request and shared with the matched contractor partner.

We may use cookies, similar technologies, and analytics tools to understand site usage, improve user experience, prevent abuse, and measure traffic. You can control many cookies through your browser settings.

Questions or requests can be sent to Contact@homecostscout.com or through the Contact page.